guest feedback

If you have stayed with us recently we would greatly value all your comments to help us keep improving our services and facilities.

We hope you are able to complete this form.

Thank you for choosing to be our guest.

Andrew & Lindsey Evans (Proprietors St Brides Spa Hotel)


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Full name

Postal address

Email address

Room number

Date of stay

Please tick the boxes below using the following key: 1=Excellent, 2=Good, 3=Fair, 4=Poor, D=Did not use


Reservations


Efficiency of reservations agent on telephone ?

If online booking rate online experience?

Reception


Welcome / Friendliness of service

Efficiency of service

Knowledge

Comments for improvement

Was anyone especially helpful?

Housekeeping


Cleanliness of room

Content of room

Turndown Service

Comments for housekeeping

Was anyone especially helpful?

Bar


Welcome / Friendliness of service

Promptness of service

Attentiveness of service

Knowledge

Beverage List

Comments for improvement

Was anyone especially helpful?

Restaurant


Welcome / Friendliness of service

Promptness of service

Attentiveness of service

Knowledge

Quality of Food

Value for price paid

Variety of dishes

Wine List

Comments for improvement

Was anyone especially helpful?

Would you stay with us again?

Spa


Welcome / Friendliness of service

Promptness of service

Attentiveness of service

Knowledge

Choice of treatments

Cleanliness of facility

Comments for improvement

Was anyone especially helpful?

Do you have any additional comments or suggestions for improvement…?

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 guest feedback

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