guest feedback

If you have stayed with us recently we would greatly value all your comments to help us keep improving our services and facilities.

We hope you are able to complete this form.

Thank you for choosing to be our guest.

Andrew & Lindsey Evans (Proprietors St Brides Spa Hotel)

How did you hear about St Brides Spa Hotel?

Would you like to receive regular updates & offers from St Brides Spa Hotel?

Yes by post

Yes by email

Full name

Postal address

Email address

Room number

Date of stay

Please tick the boxes below using the following key: 1=Excellent, 2=Good, 3=Fair, 4=Poor, D=Did not use

Reservations

Efficiency of reservations agent on telephone ?

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

If online booking rate online experience?

Reception

Welcome / Friendliness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Efficiency of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Knowledge

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Comments for improvement

Was anyone especially helpful?

Housekeeping

Cleanliness of room

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Content of room

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Turndown Service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Comments for housekeeping

Was anyone especially helpful?

Bar

Welcome / Friendliness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Promptness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Attentiveness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Knowledge

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Beverage List

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Comments for improvement

Was anyone especially helpful?

Restaurant

Welcome / Friendliness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Promptness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Attentiveness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Knowledge

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Quality of Food

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Value for price paid

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Variety of dishes

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Wine List

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Comments for improvement

Was anyone especially helpful?

Would you stay with us again?

Yes No

Spa

Welcome / Friendliness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Promptness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Attentiveness of service

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Knowledge

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Choice of treatments

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Cleanliness of facility

1=Excellent 2=Good 3=Fair 4=Poor D=Did not use

Comments for improvement

Was anyone especially helpful?

Do you have any additional comments or suggestions for improvement…?

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