St Brides Spa Hotel is a contemporary destination spa hotel located on the headlands in Pembrokeshire with elevated views of Saundersfoot Harbour.
Our AA rosette Cliff restaurant and Gallery bar have dramatic views across the bay and offer our guests the finest Pembrokeshire produce for breakfast, lunch, dinner and even an afternoon tea!
As a Restaurant Supervisor you will ensure that each and every guest receives quick, efficient and professional service. Your main responsibilities will be within our restaurant ensuring your team is delivering exceptional hospitality to our guests, ensuring service is consistent and maintaining company standards. There will also be a multi skilled aspect to your role to allow you to coach, mentor and supervise the team alongside management. You will be an expert in your field and a true leader when it comes to hospitality standards and etiquette.
· To anticipate guests’ needs, wherever possible, in order to deliver exceptional quality of service and, in turn, guest satisfaction in line with the Company Standards.
· To provide support to the Food and Beverage Manager/ Restaurant Manager in the smooth running of the daily operation.
· To promote a helpful and professional image within the department, ensuring full co-operation and communication is given to colleagues in all departments at all times.
· To ensure you implement and comply with the Company systems, audit and accounting requirements as detailed in the Standards of Performance Manual, at all times.
· To be fully conversant with the Company policies and procedures.
· To maximise all sales opportunities.
· To follow the Company policy relating to guest comments and complaints in line with the Company Standards, at all time.
· To attend any training and departmental meetings, as required.
· To have a flexible approach to requests and tasks.
Job Types: Full-time, Permanent
Salary: Up to £9.50 per hour
We provide PPE, maintain strict social distancing and have installed plastic screens in key areas of the hotel.
For that special treat or just as a ‘thank you’ to show your appreciation, our gift vouchers make the perfect present for any occasion.Find out more
St Brides Hill, Saundersfoot, Pembrokeshire SA69 9NH